We are an in-house university printing service whose main clients are students and collaborators. Our services are also available to university visitors, the local community and commercial businesses. We are open Monday to Friday from 8:30 a.m. to 5 p.m. and closed all public holidays at the university. The aim of this agreement is to ensure that the appropriate elements and commitments are in place to provide the provider (s) with consistent IT support and consistent provision by the service provider or providers. For complex projects, print – Copy Bureau offers a printing management service. Print Management manages University Print Framework`s outsourcing service and ensures that the best quality and value for money are achieved. To provide all customers with complete, responsive and high quality silver printing services. The coverage parameters mentioned in this agreement are: Print – Copy Bureau offers an all-inclusive in-house printing offer and offers printing services normally available by the department`s printers, but it also offers superior printing quality, a full range of paper and finishing types, finishing services including binder, laminier , large-format billboards, assembly plates. , exhibition services, making booklets, notebooks, punching, ticketing and numbering mailouts. All of these services are delivered to commercial standards of print quality and production methods.

Ricoh Service Technicians respond to an average quarterly response time of four (4) hours for all customer calls located within 30 miles of a Ricoh service center and eight (8) hours for all customer calls located between one and one 31 miles or more of a Ricoh service center. The service is between 8:00 a.m. .m and 5:00 p.m. .m. Monday to Friday without recognized public holidays. Our goal is to provide a reliable, high-quality printing service that guarantees its customers the best value for money while offering professional advice in the manufacture of the finished product. This agreement remains in force until it is replaced by a revised agreement that is mutually approved by stakeholders. Ricoh Provided Equipment operates to current manufacturer specifications and is maintained in such a way that it has a minimum quarterly operating average of 96 to 6 per cent (96%) 2000,000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 000 00 000 000 000 00